Your rough draft must be 3-4 pages in length. Use proper APA formatting and include a reference page. The reference page is in addition to the page requirement (the title page does not need to be submitted with your rough). Your paper should demonstrate a strong thesis statement supported by research from at least 3-5 sources. Contents of your rough draft should include:A detailed explanation of the population chosen.The communication barriers that were presented in the case study.Resources and or policies that were utilized to assist in eliminating or reducing the barriers.Resources or services that could assist but were not utilized in the case study.Final outcome of patient experience and customer service provided.

Due to COVID-19 (Coronavirus), some of you may not be comfortable participating in an engagement option for the Community Volunteer Project, so you will be offered opportunities of three options to consider for this assignment.You are to select ONLY ONE of these three options:OPTION #1You will be required to participate in a Social Responsibility/Environmental Sustainability community project where you will be supporting an organization from your local community in a positive and meaningful way. I do not identify a time limit for your service. I want it to be something that you desire doing that is both positive and meaningful for you and the organization. Just for reference, I have had students to assist their organization for a few hours; some worked on one major project for the organization; others made it an on-going commitment. It is strictly up to you so long as you can write your reflection paper and answer the questions for this assignment. The student is to identify a local organization that has a need and where the student can contribute. Whether you participate in a single-day volunteering opportunity or develop a long-standing relationship with the organization, knowing that you are making a difference is a rewarding experience for both you and the organization that you support.Here are just a few ideas to consider (do not limit yourself to this list):Working on a Habitat for Humanity houseUnited Way, Relay for Life, etc., volunteer opportunitiesAssisting with a Girl Scout or Boy Scout projectVolunteering at a local food bankJoining a charity walk or runAssisting in a religious mission projectStaffing a fundraiser event or performance (think decorating, setting up and tearing down, collecting tickets, etc.)Cleaning up a beach, park, highway, or other public areasHosting a drive for needed items such as food, clothing, books, or shoesVolunteer for a Meals on Wheels programProvide needed assistance at a nursing home, veterans home, an assisted living center, etc.Some causes need website design, social media copy, content writing, research and analysis, and much moreNatural disasters create urgent community needs. Try to quickly respond when clean-up becomes necessary following a tornado, hurricane, flood, or other natural disasters.This project will consist of actual engagement and participation in supporting the identified organization in the students' community. Please list the organization's name, the organization's leader that you assisted, the organization's address, the leader's contact phone number, and the date(s) that you volunteered. Submit at least one photo from your volunteer experience.Write a reflection paper addressing the following questions:What was the motivation for volunteering with your selected organization?How did this opportunity contribute to the local communities' wellbeing?Whose interest was served?How did the organization benefit from your participation, and what did you gain from the experience?What did you personally learn through the experience?What did you personally achieve through the community volunteer project?Make sure to write your paper professionally with proper grammar and sentence structure. (using Grammarly is recommended) The reflection paper should be double spaced and should be between two full pages to three pages in length.OPTION #2Identify a cause that you are passionate about, and that's meaningful for you. Create your own CSR/Environmental Sustainability project to be conducted in your community and share your vision for this project. Share why you selected this particular project, then identify the project date(s), the planning requirements, the time you dedicated to the project, and any additional interesting facts related to your project.Once you identify the cause, take the time and opportunity to make a difference. This project is all about finding ways to make a positive impact on your community through volunteering and involvement/engagement by helping others through your efforts.Write a reflection paper on your experience (include photos from the project) addressing the following questions:What was your motivation for selecting this project?How did this opportunity contribute to the local communities' wellbeing?Whose interest was served?How did the community benefit from your efforts, and what did you gain from the experience?What did you personally learn through the experience?What was the most rewarding aspect for you while conducting this project?Share any feedback you received from others who observed your actions or benefited from the results.Make sure to write your paper professionally with proper grammar and sentence structure. (using Grammarly is recommended) The reflection paper should be double spaced and should be between two full pages to three pages in length.OPTION #3 The student is to write a research paper on a local organization that is socially/environmentally responsible, an organization that is meaningful to them, and contributes to the wellbeing of the student's community.This project will consist of writing a paper capturing the following information:The student is to share why they chose this particular organization to research. The student is to provide an overview of the organization's history and background, including information about its culture and the mission it serves.The student is to interview one leader from the organization and to address the following questions. Please identify the organization's name, the organization's leader that you interviewed, the organization's address, and the leader's contact phone number and email address. You are to provide a letter from the leader that you interviewed, on the organization's letterhead (or an email will suffice), confirming the date that the interview took place and submit it with your assignment in Canvas.What inspired and motivated you to want to join this organization?How do you define social responsibility and/or environmental responsibility within your organization?Could you share any specific social or environmental issue your organization has had to deal with, and what was the outcome?Who are your key stakeholders, and in what ways do you engage with them?How do you measure the benefits of your community outreach programs?What type of people do you wish to have in volunteering to serve?What is the key to success when communicating your needs to the public?Please tell me how you organize, plan, and prioritize your project work.Share examples of the challenges you face when assembling teams of people to accomplish an organizational goal.How do you motivate others to work together and make an impactful contribution to the organization and the community?*How can I best serve your organization in the future? (once we are past the COVID-19 concern)The student is to ask at least three additional thoughtful follow-up questions to better understand the leaders' perspective and the organization's mission.Make sure to write your paper professionally with proper grammar and sentence structure (using Grammarly is recommended). Please clearly identify when you move from one question to the next. The assignment should be double spaced and should be between three full pages to five pages in length.* I want you to seriously consider volunteering to serve the organization that you have researched (once you feel it is safe to engage in public again). This is an excellent opportunity to learn what it takes to serve towards a common mission and to give back to your local community. Selfless service is one of the most rewarding experiences you can gain in life, and helping those in your local community will benefit both you and those in need.