CH12
Apply Your Skills: Experiential Exercise
2. Understands the human behavior triggers that affect or
improve organizational performance.
1 2 3
5
4
Do You Want to Be an HR Manager? 99
The following questions are based on a Human Resources
Capability Model developed by the Australian Public
Service (APS) Commission for HR managers who work in
government agencies. People who work with HR managers
complete a 72-item questionnaire assessing a range of
expectations for each manager. The results are given to
the person, who then works to improve a low score. These
questions give a glimpse of the expectations for APS HR
managers. Please think about how strongly you are attracted to
each of the requirements based on the following rating system:
1-Not attracted at all
2-Not
3-Moderately attracted
4-Very attracted
5-Extremely attracted
Connecting HR with the Business
3. Maintains knowledge of the business through frequent
interaction with people in the workplace.
1 2
4 5
4. Presents strong business cases for HR initiatives.
1 2 3 4 5
3
very attracted
Partnering with the Business
5. Establishes and maintains good relationships across the
organization.
1 2
4 5
6. Guides the top executive and line managers in actively
managing people issues.
1 2
4 5
Bringing HR to the Business
1. Has a detailed knowledge of current HR approaches,
tools, and technology
1 2
4 5
0
CHAPTER 12 MANAGING HUMAN TALENT
411
Achieving High-Quality Business Results
7. Applies business acumen to HR decisions.
1 อ 3 4 5
8. Monitors HR initiatives continuously to maintain
consistency with business outcomes.
1 2 3 4 5
Scoring and Interpretation
Correct answers are not the point of the preceding
questions. The five subscales (Bringing HR to the
Business, Partnering with Business, etc.) represent
elements of the human resources capability model that
APS HR managers are expected to master. Any questions
for which you receive a 4 or 5 would be strong areas
for
you,
If you averaged 4 or higher for most of the five
capabilities, you may want to consider a career in HRM.
If you aspire to become an HR manager, it would be good
to study the entire model at the Web site www.apsc.gov.au
/publications01/hrmodel.htm.
Bringing Ideas to the Business
9. Looks continually for ways to enhance or create new
HR methods to achieve business outcomes.
2 3 4 5
10. Critically evaluates and explores alternatives to the way
things are done
1 2
3
4 5
CH12
Apply Your Skills: Small Group Breakout
Strategic risk taking
Management Competencies 100
TID
Personal Diversity
Each of us feels different in many ways from the average
behavior or expectations that other people seem to value.
This reflects our own feelings of diversity. The differences
you feel compared to others could be about your physical
characteristics (height, age, skin color), or they could reflect
a difference in your thinking style, feelings, personality, or
behavior
, especially when you feel different from what other
people expect or what you perceive are the social norms.
Make a list of six ways that you feel different from others:
What element would you like to change so you would be
less different? Why?
1.
2.
How do your differences contribute to a student team or
work organization:
3.
4.
5. -
6.
Now answer the following questions with respect to
your perceived diversity.
What are your feelings about being different?
In a group of three to five students sitting in a circle,
each person takes a turn describing the answers to these
questions. Then other students take turns providing
feedback to the
person about what perceived differences
mean to them. Each student takes a turn reporting answers
to the previous questions and then receiving feedback from
other group members on the perceptions and impacts of
those differences.
Here are additional questions to discuss in the
group: What did you learn about perceived diversity and
interpersonal relations? What does it mean when our
differences appear larger to ourselves than they appear
to others? How does personal diversity affect team or
organizational performance?
Which elements of diversity are you proud of? Why?
Apply Your Skills: Experiential Exercise
What is the impact of Leadership?º1
What are your beliefs and understandings about how top
leaders influence organizational performance: To learn
about your beliefs, please answer whether each item below
is Mostly True or Mostly False based on your personal
beliefs.
Mostly
True
Mostly
False
True
1. The quality of leadership is the most important influence on the performance of
an organization
2. People in top-level leadership positions have the power to make or break an
organization
3. Most activities in an organization have little to do with the decisions or activities
of the
top
leaders.
4. Even in a bad economy, a good leader can prevent a company from doing poorly.
5. A company cannot do well unless it has high-quality leadership at the top.
6. High-quality versus low-quality leadership has a bigger impact on a firm's
performance than does the business environment.
7. Poor organizational performance is often due to factors beyond the control of
even the best leaders.
8. Eventually, bad leadership at the top will trigger poor organizational
performance.
9. Leaders typically should not be held responsible for a firm's poor performance.
FINS
난
5
LEADING
Interpretation: This scale is about the “romance" of
leadership, which is the romantic view that leaders are very
responsible for organizational performance as opposed
to other factors such as economic conditions. Company
performance is difficult to control and is an outcome
of complex forces. Attributing too much responsibility
to leaders is a simplification shaped more by our own
mental construction than by the reality and complexity of
organizational performance. Top leaders are not heroes, but
they are important as one of several key factors that can
shape organizational performance.
Scoring: Give yourself 1 point for each item 1, 2,
4,5,6, and 8 marked as Mostly True and each item 3,
7, and 9 marked as Mostly False. A score of 7 or higher
suggests a belief in the romance of leadership-that
leaders have more control over performance outcomes
than is actually the case. If you scored 3 or less, you may
underestimate the impact of top leaders--a somewhat
skeptical view. A score of 4 to 6 suggests a balanced view
of leadership.
In class: Sit with a student partner
and explain
your scores to each other. What are your beliefs about
leadership? What is the basis for your beliefs: The
instructor can ask for a show of hands concerning
the number of high, medium, and low scores on the
questionnaire. Discuss the following questions: Do you
believe that presidents, top executives, and heads of
nonprofit organizations act alone and hence are largely
responsible for performance? What is the evidence for
this belief? What other forces will affect an organization?
What is a realistic view of top leader influence in a large
organization?
CH19
Apply Your Skills: Experiential Exercise
Is Your Budget in Control?
By the time you are in college, you are in charge of at
least some of your own finances. How well you manage
your personal budget may indicate how well
you
will
manage your company's budget on the job. Respond to
the following statements to evaluate your own budgeting
habits. If the statement doesn't apply directly to you,
respond the way you think that you would behave in a
similar situation.
y 는
1. I spend all my money as soon as I get it.
Yes
2. At the beginning of each week (or month, or term), I write down all
3. I never seem to have any money left over at the end of the week (or month).
my
fixed expenses.
✓
4. I pay all my expenses, but I never seem to have any money left over for fun.
5. I am not putting any money away in savings right now; I'll wait until after I graduate from college.
6. I can't pay all
my
bills.
7. I have a credit card, but I pay the balance in full each month.
8. I take cash advances on my credit card.
✓
9. I know how much I can spend on eating out, movies, and other entertainment each week.
✓
10. I pay cash for everything.
11. When I buy something, I look for value and determine the best buy.
12. I lend money to friends whenever they ask, even if it leaves me short of cash.
13. I never borrow money from friends.
✓
14. I am putting aside money each month to save for something that I really need.
Scoring and Interpretation
Yes responses to statements 2, 9, 10, 13, and 14 point to the If you have answered honestly, chances are you'll have
a combination of all three. Look to see where you can
most disciplined budgeting habits; Yes responses to 4, 5,
improve your budgeting behaviors.
7, and 11 reveal adequate budgeting habits; Yes responses
to 1, 3, 6, 8, and 12 indicate the poorest budgeting habits.
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IKONY NINY
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