Question 11 pts When the behaviors of senior leaders are consistent, organizational results are created. True False Flag this Question Question 21 pts Which of the following are accountable for the safety of those who are entrusted with their medical care? Senior leaders Boards of directors Both a and b Neither a or b Flag this Question Question 31 pts Leaders in healthcare do not make a distinction between organizational accountability for business outcomes and accountability for clinical quality and safety outcomes. True False Flag this Question Question 41 pts Many healthcare leaders have a mindset that they take care of the business end of the organization and clinicians take care of the clinical end. True False Flag this Question Question 51 pts Clinical quality and safety are often delegated solely to clinical leaders. True False Flag this Question Question 61 pts Cross continuum competency is a new leadership requirement for excellence in patient care. True False Flag this Question Question 71 pts Boards of directors are accountable for which of the following aspects of a healthcare organization? Financial Capital Market growth Quality and safety outcomes All of the above Flag this Question Question 81 pts Patient safety goals, measurements and improvement processes are only important in the patient care areas; they do not need to be aligned throughout the organization. True False Flag this Question Question 91 pts As Board members review reports on patient safety issues, their skills in safety science and just culture will reinforce the behaviors in senior leaders. True False Flag this Question Question 101 pts Which of the following areas of knowledge is NOT required of leadership for safety in a healthcare organization? Knowledge of the science of safety Knowledge of just culture Knowledge of team development Knowledge of disease and diagnosis Flag this Question Question 111 pts Leading for safety cannot be delegated to others in the organization to master or reserved for a select group within the organization. True False Chapter 4 The Importance of Leadership to Advance Patient Safety Senior Leaders • • • • • • • Chief Executive Officer Chief Nurse Officer Chief Medical Officer Chief Finance Officer Chief Patient Safety Officer/Quality Officer Administrator Board of Directors Board Development Focuses on 4 key areas: 1. Overall governance role and accountability for safety and quality 2. Assessment of specific behaviors to govern for safety and quality 3. Safety strategy and policy implementation 4. Safety science and just culture skills 6 Things Boards Should Do 1. Set aims 2. Get data and hearing stories 3. Establish and monitor system-level measures 4. Change the environment, policies, and culture 5. Learn 6. Establish executive accountability Characteristics of Leaders • • • • • • Words and actions match Authentic Demonstrate humility Passion for patient care Intelligent, hungry for learning, reflective Genuinely care about and trust others Organizational Characteristics • Patient care constancy of focus; disciplined action • Positive future orientation; aims high; challenges status quo • Engage everyone • Part of the team; part of the solution • Grow others Single-Brain Organization • Every person’s contribution is needed • Different parts work together for a common goal • Every part needs to be nurtured • Diminishment of 1 function, 1 level, or 1 person diminishes performance of the whole • The wisdom of every person combined far outweighs the wisdom of 1 person or group. Learning to See and Problem-Solve • Understand the current state • Specify the design of all work to capture existing knowledge and build in tests to immediately reveal problems • Disciplined problem-solving to build new knowledge • Share newly learned information across the organization Learning to Lead • Strive to continually make the organization more capable in seeing, diagnosing, and solving problems every day • Understand that safety problems reflect aspects of a system we do not understand and have not adequately protected against • Immediately reflect on actions that resulted in problems
Purchase answer to see full attachment