Description
Week 2 quiz.docx. Outsourcing of services is: (Points : 1) unrealistic because of the difficulty in measuring and evaluating the performance of service providers.
realistic if the internal users and the buyer can carefully define service requirements and quality expectations.
declining in popularity because of buyers’ dissatisfaction with most third party service providers.
realistic because of the ease in measuring and evaluating performance of service providers.
realistic because it is relatively easy to define service requirements and measure the quality of a service provider.
False |
False |
False |
False |
False |
the large volume of items and dollar value. severe consequences of poor performance. the potential contribution to organizational objectives. all of the above. |
is a low risk venture because the firm can always revert back to performing the function in-house at low cost. occurs primarily in large manufacturing firms in the private sector, but is rarely practiced in public purchasing. usually results in increased hiring to attain expertise that the organization does not already possess. decisions are based on financial factors that most organizations can easily access through their accounting system. |
False |
False |