working of planning_and_control

Jun 28th, 2015
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Controlling is the critical function of management and evaluates whether the strategies set plans made are carried out. Controlling refers to the process of evaluating, measuring and feedback function. Controlling as a “looking back” technique in management provides objective data for what has transpired in the organization. Controlling is also a “looking ahead” technique to see what needs to happen in the future.

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1Foundations of Control2What Is Control? Controlling The process of monitoring activities to ensure thatthey are being accomplished as planned and ofcorrecting any significant deviations. The Purpose of Control To ensure that activities are completed in waysthat lead to accomplishment of organizationalgoals.3Why Is Control Important? As the final link in management functions: Planning Controls let managers know whether their goals and plansare on target and what future actions to take. Empowering employees Control systems provide managers with information andfeedback on employee performance. Protecting the workplace Controls enhance physical security and help minimizeworkplace disruptions.4The PlanningControlling Link5TheControlProcess The Process of Control1. Measuring actualperformance.2. Comparing actualperformance against astandard.3. Taking action to correctdeviations or inadequatestandards.6The Control Process7Measuring: How and What We Measure Sources ofInformation (How) Personal observation Control Criteria(What) Employees Oral reports Satisfaction Turnover Written reports Absenteeism Statistical reports Budgets Costs Output Sales8Comparing Determining the degree of variation betweenactual performance and the standard. Significance of variation is determined by: The acceptable range of

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