The Malcolm Baldrige National Quality Award

Jun 30th, 2015
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The Malcolm Baldrige National Quality Award framework is probably the best-known excellence award model, and the world’s most widely used excellence framework for self-assessment. It is named in remembrance of Malcolm Baldrige, who served as the US Secretary of Commerce from 1981 until his untimely death in a rodeo accident in 1987.

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4The Malcolm Baldrige NationalQuality Award4.1 IntroductionThe Malcolm Baldrige National Quality Award framework isprobably the best-known excellence award model, and the worldsmost widely used excellence framework for self-assessment. It isnamed in remembrance of Malcolm Baldrige, who ser

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