Devry University BSOP588-Managing Quality-Entire Course

Apr 2nd, 2015
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DeVry University
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Week 1: Introduction to Quality Management - Discussion Week 2: The Importance of QualityManagement Philosophies

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BSOP 588 (Managing Quality) Entire Course - DevryWeek 1Devry BSOP - 588Week 1: Introduction to Quality Management - Discussion1) Definition of Quality2) Quality in Your Organization (graded)Week 2Devry BSOP - 588Week 2: The Importance of QualityManagement Philosophies - Discussion 1) Quality Philosophies2) Quality Awards Week 3Devry - BSOP 588Strategy, the Customer and Quality Management - Discussion1) Voice of the Customer (VOC)2) The Kano Model (graded)-Week 3 (Measuring Customer Service) Week 4Devry BSOP - 588Workforce and Leadership for Excellence in Quality Management

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