MGT 330 Week 2 Assignment ( Case Study Starbucks' Structure )

Apr 5th, 2015
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Structure of StarbucksBrian J. AyresMGT 330: Management for OrganizationsKirk DavisAugust 11, 2014Structure of StarbucksCreating a wonderful customer experience is what employment at Starbucks is all about. Providing legendary and prompt service, as well as ensuring that quality beverages, and other products are served satisfactorily. In addition, you also must help to maintain a very clean and presentable store.Your prime responsibility would be to act in accordance with the overall guiding principles. Starbucks has been proven to be able to provide an excellent work environment. The employees love their work, and feel like a big "work family".As a Starbucks employee, you should always display large amounts of honesty, integrity, and knowledge. You should always act as a role model, and show others the way. In addition, management is always conducting environment evaluations to maintain the customers' satisfaction. No experience is required for employment, as they will provide you with all of the necessary training. The only legal requirement is that you be entitled to legally work in the United States (Starbucks, 2014).With regards to knowledge and skills, employees must be able to adapt to a fast pace environment, as well as be able to work in teams, independent, or unsupervised. They must also be able to follow written, as well as verbal, instructions, and have very strong social skills. There are no severe physical requirements for employment.

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