Change Management

Jul 7th, 2015
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Allen County Community College
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Relationship of Change Images to Communication Skills Listening as a change management skills Role of Toxic Change conversation skills Change language to ensure that it is coherent and aligned with desired changes.

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Presented ToSIR BilalMajeedPrepared BY(23)Ambreen Kanwal (22)Muhammad SaqibChange ManagementChapter 11Communication SkillsLearning ObjectiveRelationship of Change Images to CommunicationSkillsListening as a change management skillsRole of ToxicChange conversation skillsChange language to ensure that it is coherent andaligned with desired changes.Change communication strategies relevant to bothinternal and external stakeholderBy "being the change you want to see"you can begin to change the quality of your conversationswithout waiting for other people to change.Communication SkillsThese skills are aimed at involvingpeople and encouraging commitmentto the change processRelationship of Change Images to CommunicationSkillsImageofofmanagingchange Director,NavigatorPurposecommunicationKey communicationskillsThe purpose is to ensurepeople understand what isgoing to happen and whatis required of themThis is similar to directorimage in term of outline thenature of the change tostaff but pay attention toidentifying alternativeinterest and powerrelationships and actionsthat may disrupt theproposed change.Sending a clear,unambiguous messageCritical listening skillsImage of managing change, caretaker, coachThe focus is on lettingpeople know about the whyof change that is theinevitability of the changesand how best to cope ofsurvive them identify andreply.The focus is on ensurigpeople share similar valuesand

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