BIS 219 club_it_part_two

Apr 8th, 2015
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Club IT - Part TwoSTUDENT _________ University of PhoenixBIS 219 Introduction to Business Information SystemsINSTRUCTOR _________DATE ________ Club IT - Part TwoClub IT is a nightclub owned by Lisa Tejada and Ruben Keys. As many other business owners, Lisa and Ruben realized that information technology allows any organizations to survive and thrive in today's market. Therefore, they decided to improve their information management capabilities. More specifically, Lisa and Ruben should consider using supply chain management (SCM), enterprise resource planning (ERP), and customer relationship management (CRM) in order to improve sales, employee relations, and run its internal operations more efficiently. This research paper will evaluate Club's IT resources, customers, and supply chain; it will define three problems and provide three IT solutions (ERP, SCM, and CRM) to resolve the problems. Finally, it will discuss how various departments within Club IT may use the proposed solutions.Club IT's Resources, Customers, and Supply ChainClub IT's web site lists items such as t-shirts, baseball caps, glass mugs, and shot glasses that customers will be able to buy at the nightclub. IT also specify that club IT members will receive a 10% discounts. Dining and menus are included in the website along with the club's calendar. Advanced ticket purchases are available for the Friday and Saturday night concerts; however, they may only be acquired in person or by phone

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