The Role of Training and Development in Improving the Competency of Employees within an Organization

Apr 15th, 2015
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This study explores the importance of training and development in improving the competency of Marks and Spencer (UK)employees.

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The Role of Training and Development in Improving the Competency of Marks and Spencer Employees in UK (Name)(University)(Department)AcknowledgementI hereby extend my heartfelt gratitude to all the persons who made the completion of this dissertation a success. I am deeply indebted to my supervisor Prof. X whose assistance, stimulating suggestions, knowledge, experience, and encouragement was instrumental throughout the period of research and dissertation writing. I particularly express my deep sense of gratitude to the management and staff of Marks and Spencer (UK) for their valuable time and information, which were very useful in the success of this dissertation. It is also my proud priviledge to express a deep sense of gratitude to W, Z??for their timely suggestions and valuable guidance. I am also thankful to my colleagues for their appreciable help and suggestions during the course of my research. And lastly, I am thankful to my family, friends and all persons who directly or indirectly contributed to the success of this dissertation.Table of ContentsAbstractCreating competence has become a major issue in both profit and not-for-profit organisations as has the concept of the learning organisation. Competence development systems are being perceived as instrumental tools to make the concept of the learning organisation practical and to add strategic value in terms of the organisational, human resource development, and training and learning functions of

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