MGT449 Wk 1 Total Quality Pioneers Paper

Apr 15th, 2015
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Total Quality Pioneers Paper Your NameMGT/449DateInstructor Total Quality Pioneers PaperJoseph M. Juran is considered to be one of the pioneers of total quality. According to Goetsch (2010) the human aspect was included in quality management by Juran thus converting it into Total Quality Management. He was renowned for the concepts of quality improvement along with the Pareto principle and the Juran Trilogy. He also applied the economic principle to quality and management. The development of quality through training, research and consulting activities in Japan is one of the major achievements of Juran. He also made efforts to encourage the relationship between United States and Japan. According to Goetsch (2010) Juran found out the elements required for quality improvement and these elements consist of research, consultation and training. With the help of these elements the

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