MGT449 Wk 2 Effects of Quality Management on Domestic and Global Competition

Apr 15th, 2015
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Effects of Quality Management on Domestic and Global Competition Paper Your NameMGT/449DateTeacherEffects of Quality Management on Domestic and Global Competition PaperQuality is the basic requirement of today's customer and it is the basis on which the organizations meet their success. Customer satisfaction is the major goal of every organization as the revenue generation and the acceptability of the organization is based on it. In order to compete and attract more and more customers and then retain them organizations need to provide them with the best quality. This standard of quality can be achieved by ensuring the quality management and realizing its significance in the success of an organization. Through this paper we'll focus on the quality management exercised by two different organization, one in the domestic market whereas other operating in the global market. For this purpose American Airlines and Lufthansa Airlines are selected respectively. Similarities between American Airlines and LufthansaAmerican Airlines and Lufthansa are very successfully operating in domestic and global market respectively. Because of their conscious efforts to meet the needs and re

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