CIS 319 Week 2 Riordan Manufacturing Service Request Process Evaluation

Apr 16th, 2015
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Running Head: RIORDAN MANUFACTURING SERVICE REQUEST PROCESS EVALUATION Riordan Manufacturing Service Request Process Evaluation Team Member Names Here University of PhoenixRiordan Manufacturing Service Request Process EvaluationLike any modern business, Riordan Manufacturing acknowledges the necessity of innovation. While the competition has computerized procedures, Riordan persists in manually processing invoices and records. The potential for this manufacturing giant demands they wait no longer and the journey of improvement must begin.Executive Summary Riordan Manufacturing is a global plastics manufacturer with facilities located in California, Michigan, Georgia, and China. Products that are manufactured at Riordan include plastic beverage containers, custom plastic parts, and plastic fan parts. The major customers for Riordan Manufacturing include automotive parts manufacturers, aircraft manufacturers, the Department of Defense, beverage makers and bottlers, and appliance manufacturers (Riordan Manufacturing, 2006). Riordan Manufacturing is a Fortune 1000 enterprise with revenues in excess of $1 billion. Research and development at Riordan Manufacturing will remain the industry leader in identifying industry trends. The mission statement for Riordan Manufacturing states that Six Sigma and the exceeding ISO 9000 standards define the attitude and abilities of Riordan Manufacturing. Six Sigma is a measure of the number of defects in a specific pro

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