OPS 571 Week 1 Quiz 100% Score

Feb 3rd, 2012
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OPS 571 Week 1 Quiz 100% Score

Some may argue that the production-line approach may not treat the process as a service process, but as what type of process?
What happens to production efficiency as the customer exerts more influence on the system?
Why do many customers like the self-service approach to service design?
Permeable systems are characterized by being penetrable by customers via what two forms of contact?
Using a project layout for building an aircraft, why would you want to place rivets close to or even in the fus

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