VCT 410 Week 2 DQ 1 (UOP Course)

Apr 28th, 2015
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VCT 410 Week 2 DQ 1 (UOP Course)

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Explain the difference between a learning goal and a performance objective.Learning goals are not measurable because they are non-specific, thus they are vague failing to clearly specify what actions the learner must perform. Learning goals are termed as the warm fuzzies because the sound of them are desirable giving one a warm feeling; however, the achievement of them is unclear or fuzzy (Rothwell, Kazanas, 2008. The following are a few learning goals that come to mind for an organization that educates the employees a) improving quality, b) improving customer service, c) increasing clien

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