BUS 644 ASS2 Operations Management

Apr 28th, 2015
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Ashford University
Course: Business and management
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The change in the situation at work might account for the increase in productivity and the decrease of controllable defects. This change is due to the redesigned workflow and increases the responsibility assigned to each employee. The change in workflow allows workers to build a unit of the hotplate instead of assembling just a piece of the hotplate over and over again.

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HotplatesJeffrey LehartAshford UniversityBUS 644 Operations ManagementDr. GailJuly 2, 2012HotplatesDesign of Work Systems What changes in the work situation might account for the increase in productivity and the decrease in controllable rejects? The change in the situation at work might account for the increase in productivity and the decrease of controllable defects. This change is due to the redesigned workflow and increases the responsibility assigned to each employee. The change in workflow allows workers to build a unit of the hotplate instead of assembling just a piece of the hotplate over and over again. This change has now empowered the workforce since they now feel that they each are an important part of completing the building of a hotplate. Now they will have the satisfaction that they finish a product from the part that they build. They will each feel responsible for the part they build and take pride in the fact that the entire unit works and that they played a part in that taking ownership of the specific part of the build. In the scenario, a worker said that this was his hotplate because he was proud of the work he had accomplished in the build. Job enrichment gives an employee responsibility for the product they create. More responsibility gives the workers more pride in the product they build and more accountable for their part in that build. Treating each worker as an individual creating a hot plate instead of just a part of the process builds

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