BUS-644-Week-1-Assignment-A-randolph

Apr 28th, 2015
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Ashford University
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Currently, Midas provides car maintenance and car repair services to car owners in over 1400 locations within the United States and Canada. The auto repair technicians perform diagnostic and repair services, routine and factory recommended maintenance on all car makes and models.

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Week One AssignmentAntdrone R. RandolphBUS 644 Operations ManagementAshford UniversityInstructor Arthur BaldonadoMonday September 30, 2014Currently, Midas provides car maintenance and car repair services to car owners in over 1400 locations within the United States and Canada. The auto repair technicians perform diagnostic and repair services, routine and factory recommended maintenance on all car makes and models. Some of the routine maintenance and specialized services include: oil changes, tire rotations, brake repair, mufflers, exhaust, and steering and suspension repairs (Goodrich, 2014). It has recently been proposed that Midas should add engine tune-ups to this existing line of services. This report will analyze this new business venture. First, this report will discuss both the negative and positive impacts this new service will have on Midas' operating efficiencies, with suggested solutions to minimize the negative impacts. Next a discussion of whether or not already established operating practices should be changed due to the new service will be conducted. Thirdly, the report will discuss and examine what types of inputs will be gathered from store owners and the reasoning behind these inputs. Finally, it will describe the processes and steps that will be needed to launch the engine tune-up service.Adding a new engine tune-up service to Midas' line of maintenance services will definitely have an impact on the company's operating efficiencies. One of the

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