Assigmnt-5-developmnt

Apr 30th, 2015
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Strayer University
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This paper is a reflection on the case study “Changes at Scout Mortgage”. It discusses six aspects of organizational behavior. First, it considers the nature of change in the work environment of the 21st century. Second, it discusses the typical reaction of employees to change. Third, it reflects on the typical reaction of employees to change. Fourth, it discusses personal assessment of the ethical intensity of the changes made by Walsh and Mangels in the case study. Fifth, it describes the decision-making model or models that were used by Walsh and Mangels to dismiss employees and make the other changes. Finally, it discusses the approach to change as illustrated in the case.

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Komlan EzunkpeBUS 520: Leadership and Organizational BehaviorDr. Alan R. Tillquist, ProfessorStrayer UniversityWinter 2010AbstractThis paper is a reflection on the case study "Changes at Scout Mortgage". It discusses six aspects of organizational behavior. First, it considers the nature of change in the work environment of the 21st century. Second, it discusses the typical reaction of employees to change. Third, it reflects on the typical reaction of employees to change. Fourth, it discusses personal assessment of the ethical intensity of the changes made by Walsh and Mangels in the case study. Fifth, it describes the decision-making model or models that were used by Walsh and Mangels to dismiss employees and make the other changes. Finally, it discusses the approach to change as illustrated in the case. The 21st century is an era where organizations are becoming fluid and more flexible, where the market is shifting to a competitive and global one. More than a half century ago, Peter Drucker argued that drastic changes will occur in organizations. The new organization will differ from the traditional "modern" industry. In that industry, managers will employ predominantly "knowledge workers" rather than manual workers (Peter Drucker, 1969). The author describes these "knowledge workers" as educated individuals and their characteristics include formal education, training, and development. This change predicted years ago is apparent in today's organizations. An

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