Atm-Operations

Apr 30th, 2015
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Strayer University
Course: Information Technologies
Price: $10 USD

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This case use study will describe how a customer of our bank uses our Automated Teller Machines (ATM) to withdraw funds from an account. The main participants in this scenario are the bank patron and the bank itself. For the ATM to function certain things must already exist. The ATM itself must be in direct contact with the bank, this is usually accomplished via a secure network connection to the bank via a Virtual Private Network (VPN) over the internet or in rare cases a dial up connection.

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ATM OperationsMark KjellanderStrayer UniversitySystems Analysis and DevelopmentCIS 210Dr. Yohannes AbateNovember 03, 2012ATM OperationsRecently I was hired as an intern at a major bank in the Dallas / Fort Worth metropolitan area. Yesterday my supervisor came to me and asked me to develop use cases for ATM usage.CaseThis case use study will describe how a customer of our bank uses our Automated Teller Machines (ATM) to withdraw funds from an account. The main participants in this scenario are the bank patron and the bank itself. For the ATM to function certain things must already exist. The ATM itself must be in direct contact with the bank, this is usually accomplished via a secure network connection to the bank via a Virtual Private Network (VPN) over the internet or in rare cases a dial up connection. The ATM must have cash that it is able to dispense to the user. If no cash is available the ATM will only be able to give balances. In this scenario the basic flow of events will be as follows. First the banking customer inserts a recognized card, this could be a bank card, ATM card or a qualified credit card. The user then validates his or her identity by use if a pin code that is entered into the ATM machine and transmitted back to the home bank. The user is validated and then the user is asked for an account to be used if the customer has multiple accounts. Then the user is presented with a menu of options. This menu usually consists of deposit,

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