CIS 500 Information Systems for Decision Making

Apr 30th, 2015
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Strayer University
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My grandfather first opened The Broadway Cafe in 1952 and it was a local hotspot for many years. Unfortunately, business has been steadily declining over the last five years. Although your grandfather was an expert at running the coffee shop, it is outdated. There are no computers in the store and all ordering takes place manually. My grandfather had a terrific memory and knew all of his customers by name, but unfortunately, none of this information is located anywhere in the store.

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The Broadway Caf Part I and II Strayer UniversityCIS 500 Information Systems for Decision MakingFebruary 5, 2012IntroductionI have recently inherited my grandfather's coffee shop, The Broadway Cafe, which is conveniently located in downtown Hollywood, Florida. The cafe offers many different kinds of specialized coffees, teas, a full service bakery, and homemade sandwiches, soups, and salads. My grandfather first opened The Broadway Cafe in 1952 and it was a local hotspot for many years. Unfortunately, business has been steadily declining over the last five years. Although your grandfather was an expert at running the coffee shop, it is outdated. There are no computers in the store and all ordering takes place manually. My grandfather had a terrific memory and knew all of his customers by name, but unfortunately, none of this information is located anywhere in the store. The family recipes for the baked goods and soups are also stored in my grandfather's memory. Inventory is tracked in a note pad, along with employee payroll, and marketing coupons. The Cafe does not have a Web site, uses very little marketing except word-of-mouth, and essentially still operates the same as it did in 1952. The object of this paper is to show how I will operate the Broadway Caf to use technology to gain a competitive advantage, build an e-business strategy to create an online community for collaboration.Part 1.A Competitive Advantage

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