problem solving for improvements

May 6th, 2015
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Problem Solving for Productivity Improvement Using the QC Story approach Values Techniques

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problem solving for improvementsProblem Solving forgProductivity Improvement:Using the QC Story approachValuesTechniquesSajee Si ik i Ph.D.S j Sirikrai, Ph DThammasat Business SchoolThammasat UniversityExperiencesAttit dAttitudeKeep walking2OverviewOiProblem DiscoveryProblem Solving ProcessQQC Tools: Problem Solving TechniquesgqThe Plan-Do-Check-Act cycle:Recognition of the Quality/ProductivityImprovement in ThailandDo you think theypresent situation is satisfactory?Obstacles to the PDCAThammasat Business School34Problem = Actual - ExpectedProblem Awareness(Planned)Problem Discovery TechniquesManpowerStatus QuoMethodM th dMURIIrrationality ????????????????? ?????????????Production Volumeoduct o o u eInventoryyTimeMURAInconsistency ?????????????????MUDAWaste ????????????MaterialsTechniquePlaceFacilitiesWay of ThinkingJigs & Tools56Thammasat Business SchoolDetermining the ThemeEstablishing th G lE t bli hi the GoalsOver ProductionIdentifying a Time FrameExcess InventoryTransportationDefining Roles & ResponsibilitygpyIneffective Process- Data oriented (Performance / Behavior)Defect / ReworkyDelay / Idle- Observable- MeasurableU ecessa y Mot oUnnecessary Motion- Describe the gap78Problem Solving ProcessDefine the problemCollect dataAnalyze the datayGenerate alternativesEvaluate the alternativesDevelopDe elop an action planImplementFollow upTha

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