servant leadership

May 25th, 2016
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servant leadership essay, a case study of Marriott international

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Running Head: SERVANT LEADERSHIP AND THE GREATER GOODServant leadership and the greater goodName: STEPHENInstitutional Affiliation:1SERVANT LEADERSHIP AND THE GREATER GOOD2Marriott international has continually searched for inventive ways to attend to itscustomers, offer opportunities for its associates, and develop its business. The company thatoriginated as a nine-seat A&W root beer stand and is acknowledged today as a top employer aswell as for its superior business operations, which it conducts centered on five core values: putpeople first, pursue excellence, embrace change, act with integrity, and serve our world.Marriott international has upheld an obligation to business, human rights, anduncompromising ethical and legal standards in all facets of its business. The success of thebusiness grounds on its purpose, values, and conduct validated each day through excellentservice, virtuous business practices, commitment to its associates and its culture (Gerber, 1987).By recognizing that the global workforce upholds success, Marriott international valuesits associates who create the personal experiences that keep guests interested and coming back totheir hotels. The Marriott spirit to serve as is called founds on the philosophy of taking care of itsassociates so that they can take care of the guests. This informs the Marriott global employmentprinciples that include hiring, engaging and retaining a talented and diverse global workforce thatreflects

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