MIS 350 Module 4 Critical Thinking Impact Of Soft Benefits

May 31st, 2016
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This is the Module 4 assignment for MIS 350 covering the impact of soft benefits

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Running head: Impact Of Soft Benefits1Impact Of Soft BenefitsMIS350 Information Systems Analysis And DesignColorado State University Global CampusFestus OnyegbulaMay 2, 2016DO NOT COPY MATERIAL. INSTRUCTORS CHECK FOR PLAGARAISM.Impact Of Soft Benefits2Impact Of Soft BenefitsComprehensive and complete information technology projects provide numerous benefitsto an organization. In todays global economy, the effectiveness of an organizations ITdepartment directly affects almost every area of business operations. Understanding this meansthat when an organization undertakes an IT project, the proper due diligence and investigationmust be conducted to maximize benefits, mitigate risks, and to understand what soft benefits are,and their importance. Soft benefits are intangible in nature and consist of things such as brandloyalty, improved organizational efficiency, employee moral, and customer satisfaction levels.Intangible benefits refer to items that cannot be easily measured in dollars or with certainty.Intangible benefits may have direct organizational benefits, such as the improvement ofemployee morale, or they may have broader societal implications (Valacich, George, & Hoffer2012, p. 93). Measuring the level or status of soft benefits and then using this information tomake educated business decisions can prove to be difficult but not impossible. Key stakeholdersand decision makers need to understand what soft benefits are, have an e

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