Ashworth college BZ440 Online exam 2 latest 2016

Jun 19th, 2016
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Question Part 1 of 1 - 80.0/ 100.0 Points Question 1 of 20 5.0/ 5.0 Points From a __________ perspective, resources are wasted unless they contribute to success in the marketplace, and the more direct the contribution, the better. A. global economic B. customer service C. strategic manager’s D. world-class manufacturing Feedback: Page 36 Question 2 of 20 5.0/ 5.0 Points The concepts of trust, integrity, and __________ are part of the value system of total quality. A. morality B. responsibility C. vision D. legality Feedback: Page 57 Question 3 of 20 5.0/ 5.0 Points One of the best ways managers can help build trust is to: A. ensure that organizational guidelines are followed. B. protect the interests of those who are not present at the time as if they were. C. promote responsibility and total quality expectations. D. demonstrate integrity and ethical behavior. Feedback: Page 56 Question 4 of 20 0.0/ 5.0 Points When handling an ethical dilemma, managers should

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Ashworth college BZ440 Online exam 2 latest 2016 mayQuestionPart 1 of 1 - 80.0/ 100.0 PointsQuestion 1 of 205.0/ 5.0 PointsFrom a __________ perspective, resources are wasted unless they contribute to success in themarketplace, and the more direct the contribution, the better.A. global economicB. customer serviceC. strategic managersD. world-class manufacturingFeedback: Page 36Question 2 of 205.0/ 5.0 PointsThe concepts of trust, integrity, and __________ are part of the value system of total quality.A. moralityB. responsibilityC. visionD. legalityFeedback: Page 57Question 3 of 205.0/ 5.0 PointsOne of the best ways managers can help build trust is to:A. ensure that organizational guidelines are followed.B. protect the interests of those who are not present at the time as if they were.C. promote responsibility and total quality expectations.D. demonstrate integrity and ethical behavior.Feedback: Page 56Question 4 of 200.0/ 5.0 PointsWhen handling an ethical dilemma, managers should select the option that will most likely:A. pass the various ethics tests.B. build strength in the organization.C. set the best example for employees.D. None of the aboveQuestion 5 of 200.0/ 5.0 PointsManagers can play a role in promoting ethical behavior on the job by:A. maintaining sound financial standards.B. implementing total quality.C. ensuring customer satisfaction.D. developing written ethics guidelines.Feedback: Page 58Question 6 of 205.0/ 5.0

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