Devry GSCM326 Week 1 Quiz Latest 2016 March.

Jun 25th, 2016
Studypool Tutor
Price: $10 USD

Tutor description

Question 1. Question : (TCO 2) Which of the following perspectives of quality judges quality of a product on the basis of conforming to product specifications? Manufacturing perspective User perspective Value perspective Transcendent perspective Question 2. Question : (TCO 2) The quality assurance function helps to achieve quality by ensuring that the firm provides adequate training to its salespeople so that they can appropriately answer all customer queries. ensuring that the firm complies with laws and regulations regarding such things as product labeling, packaging, safety, and transportation. providing special statistical studies and analyses to the manufacturing or business support functions. authorizing sufficient budgeting for equipment, training, and other means of assuring quality. Question 3. Question : (TCO 1) Which of the following is a negative impact of information technology on the customer service provided by service organizations? It has increased the labor

Word Count: 914
Showing Page: 1/4
Devry GSCM326 Week 1 Quiz Latest 2016 March.Report this Question as InappropriateQuestion1. Question : (TCO 2) Which of the following perspectives of quality judges quality of a producton the basis of conforming to product specifications?Manufacturing perspectiveUser perspectiveValue perspectiveTranscendent perspectiveQuestion 2. Question : (TCO 2) The quality assurance function helps to achieve quality byensuring that the firm provides adequate training to its salespeople so that they can appropriatelyanswer all customer queries.ensuring that the firm complies with laws and regulations regarding such things as productlabeling, packaging, safety, and transportation.providing special statistical studies and analyses to the manufacturing or business supportfunctions.authorizing sufficient budgeting for equipment, training, and other means of assuring quality.Question 3. Question : (TCO 1) Which of the following is a negative impact of informationtechnology on the customer service provided by service organizations?It has increased the labor intensity involved in the production of services.It has resulted in lesser personal interaction between consumers and service

Review from student

Studypool Student
" Excellent work as always thanks so much "
Ask your homework questions. Receive quality answers!

Type your question here (or upload an image)

1823 tutors are online

Brown University





1271 Tutors

California Institute of Technology




2131 Tutors

Carnegie Mellon University




982 Tutors

Columbia University





1256 Tutors

Dartmouth University





2113 Tutors

Emory University





2279 Tutors

Harvard University





599 Tutors

Massachusetts Institute of Technology



2319 Tutors

New York University





1645 Tutors

Notre Dam University





1911 Tutors

Oklahoma University





2122 Tutors

Pennsylvania State University





932 Tutors

Princeton University





1211 Tutors

Stanford University





983 Tutors

University of California





1282 Tutors

Oxford University





123 Tutors

Yale University





2325 Tutors