STRAYER BUS430 WEEK 3 QUIZ 2 LATEST 2016 JANUARY

Jul 2nd, 2016
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Question 1 3 out of 3 points Of the four performance perspectives of the balanced scorecard model, which is most relevant to operations managers? a. financial b. customer c. innovation and learning d. internal Question 2 3 out of 3 points Which of the following would be an example of an innovation and learning performance measure? a. employee satisfaction b. earnings per share c. design flexibility d. product-related litigation Question 3 3 out of 3 points In regard to the value chain model, efficiency, cost and cycle time would be most related to a. suppliers b. inputs c. value creation processes d. outputs and outcomes Question 4 3 out of 3 points The service-profit chain model a. is based on a set of cause-and-effect linkages b. is only focused on internal performance c. was designed first for manufacturing organizations d. is focused on equipment utilization Question 5 3 out of 3 points Of the four models of organizational performance, which two focus o

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STRAYER BUS430 WEEK 3 QUIZ 2 LATEST 2016 JANUARYQuestion 13 out of 3 pointsOf the four performance perspectives of the balanced scorecard model, which is most relevant tooperations managers?a. financialb. customerc. innovation and learningd. internalQuestion 23 out of 3 pointsWhich of the following would be an example of an innovation and learning performancemeasure?a. employee satisfactionb. earnings per sharec. design flexibilityd. product-related litigationQuestion 33 out of 3 pointsIn regard to the value chain model, efficiency, cost and cycle time would be most related toa. suppliersb. inputsc. value creation processesd. outputs and outcomesQuestion 43 out of 3 pointsThe service-profit chain modela. is based on a set of cause-and-effect linkagesb. is only focused on internal performancec. was designed first for manufacturing organizationsd. is focused on equipment utilizationQuestion 53 out of 3 pointsOf the four models of organizational performance, which two focus on the "big picture" oforganizational performance rather than on operational-level framework?a. Malcolm Baldrige National Quality Award Framework and the Value Chain modelb. Balanced Scorecard and the Service-Profit Chainc. Malcolm Baldrige National Quality Award Framework and the Balanced Scorecardd. Value Chain model and Service-Profit ChainQuestion 63 out of 3 pointsThe number of patent applications and the number of improvement suggestions implementedrelate best

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