College of Humanities COM/155 - WK 6

Jul 7th, 2016
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Homework Assignment - WK 6

Word Count: 659
Showing Page: 1/2
I.IntroductionA.Thesis Statement: Large and small hotels can offer their guests the sameamenities, both beautifully design and decorated, but the staff is what makes thestay pleasant.II.The staff and personal service vary between both kinds of hotels.A.The front desk staff is the first impression of a hotel.1.At a large hotel, the front desk staff sees you as a common guest and does not botheracknowledging your stay.2.At a small hotel, the front desk staff knows their client by name and even if it is yourfirst time, they treat you like a loyal guest.B.The housekeeping st

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