Jul 16th, 2016
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Due Week 6 and worth 300 points You are the HR manager for a small retail company that sells a high volume of products over the Internet. Your company is growing rapidly due to increased Internet sales. Your company prides itself on providing high-quality products and services. The Customer Service department is integral to the success of the company. Over the past few months, the Customer Service department has been unable to fill its openings for Customer Service Representative positions. You suspect there could be a number of reasons for this, but you know you first need to look at the job, the work flow, the knowledge, skills, abilities, and experience the company is seeking to ensure the job reflects the current workload and expectations. Write a six to eight (6-8) page paper in which you: 1. Examine at least three (3) approaches that you can take as the HR manager to conduct a job analysis of the Customer Service Representative position. Suggest the major pros and cons of each s

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Running Head: Organizational StructureTitle:Course Name:Topic NameInstructor Name:Student Name:Date:Running Head: Organizational StructureIntroductionOrganizational culture is the combination of hypothesis, behaviors, stories, inventions, symbols,and other ideas that fit together to describe what it means to be a member of a special society. Itis the set of good understandings, such as rules, values, approach, and beliefs, communicate byorganizational members. Strong and well organizational culture can take the organization to anew height, but sometimes it can be the main challenge for change management (Pugh D S,1973). The task of human resource management (HRM) in managing the organizational culturein the effective way for the highest gain of the organization. Human Resource Management playsan important role in influencing and developing high functioning organizational culture and inthe way helps in achieving organizational goal in an effective and professional manner (Pugh DS, 1973). Without HRM, there can be no opportunity, vision will be squandered. As a HumanResource manager, some tasks are given to recruit or engage the right people for the right placeand that it greatly involves job analysis, job design, selection and performance review.Job Analysis ApproachesIn our organization to job analysis there are several approaches that can be used and it would bevery beneficial, but each analysis has some pros and cons. The approach of Position Analy

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