BUS475 Week-3 Final Exam

Jul 28th, 2016
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Question Question-1 Communication is the process of transferring information and meaning. listening actively. writing messages. talking constantly. Question-2: Business communication is often more demanding than social communication because communication on the job is affected by politics. the growing reliance on teamwork in business. personalities. desire to always advance and move up in an organization. Question-3 What are the benefits of using IM in business communication? Less personal Low cost Ability to exclude those unable to use IM To maintain a quiet work environment Question-4: What are the three major steps in the writing process? Plan, Write, and Complete Plan, Construct, and Complete Prepare, Write, and Complete Prepare, Construct, and Stop Question-5: What way can you build credibility with an audience when planning a persuasive message? Use simple language. Use difficult language. Use descriptive language. Use hostile language. Question-6: What ty

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