CONFLICT IDENTIFICATION AND RESOLUTION

Aug 8th, 2016
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California International Business University
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We live in a very complex and culturally diverse society. When we bring individuals together from diverse backgrounds in a work environment conflict can arise when expectations are not realized or met. Rather than hoping conflict will go away, this paper will explore and identify the reasons for conflict and how to successfully address them in a team environment. Write a four- to five-page paper (excluding title and reference pages) assessing the components of conflict. The following need to be addressed within your paper: Describe a conflict within an organization or team with which you are familiar. Identify and describe the source(s) and level of the conflict and support with evidence. Describe the steps taken to resolve the conflict or, if it is an ongoing conflict, propose steps to resolve the conflict. Describe a minimum of three conflict outcomes that could reasonably occur as a result of the conflict resolution. Support your reasoning for each possible outcome.

Word Count: 1399
Showing Page: 1/8
CONFLICT IDENTIFICATION AND RESOLUTION1Conflict Identification and Resolution in the OrganizationAuthors nameInstitution nameLocation of InstitutionDateCONFLICT IDENTIFICATION AND RESOLUTION2AbstractAn organization is made up of individuals and different groups of people working togetherand therefore conflict is bound to happen from time to time. Conflict may be due to differentperceptions, views or actions. Organizational conflict is, therefore, a state of discord amongorganizational members, departments or even among different organizations. According to Coser(1967), organizational conflict is a clash of values and interests, the tension between what is andwhat some people feel ought to be. Conflicts can either be positive or negative, actual orperceived. Positive conflicts stimulate innovation and creativity while negative conflicts impactthe organization harshly. Similarly, conflict can arise if someone is negatively affected or heperceives to be negatively affected. Organizational conflict is seemingly inevitable and thereforemanagers need to evaluate conflicting to determine whether to fuel them or look for resolutions.Types of Conflicts(a) Individual conflictThis occurs when the individual violates their personal values and beliefs in the line of duty. Oneis expected to perform a role that does not conform to their values. A manager maybe be forced toretrench his hardworking staff due to financial limitations and this forms a con

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