manager at correctional institution

Aug 12th, 2016
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the document is about a manager at the correctional institution

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Case manager at correctional institutionStudent: What interpersonal skills do you think are necessary to have when working with your clients?Me: First, it is important to keep in mind that case managers are supposed to assure their clients thatsomeone cares about them. They thus should be able solve their problems. Problem solving is a keyinterpersonal skill needed in the field. It entails solving their own (intrapersonal) and interpersonalproblems. Decision making is another skill that is put into practice almost every day as a case manager.One can get himself / herself between a rock and a hard place in making some lifesaving decisions. Thisis particularly important owing to the mischievous nature of my clients yet one is supposed to be therefor them. Listening skills can never be underestimated in this area. It is of paramount importance as theclients tend to be at peace just by being listened to even if no solution is offered to their predicaments.Both verbal and non-verbal communications are crucial in relating to the clients. Important informationin form of pieces of advice and moral support will have to be relayed to the clients using these two keymeans of commun

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