PPT slides - Conflict and Negotiation, Texas A&M, organizational conflict, types of conflict,

Aug 19th, 2016
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Texas A & M University
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20 slides PPT - Conflict and Negotiation, management, Texas A&M, organizational conflict, types of conflict, interpersonal conflict, intragroup conflict,

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ConflictAndNegotiation17-1Learning Objectives1. Explain why conflict arises, and identify thetypes and sources of conflict inorganizations.2. Describe conflict management strategiesthat managers can use to resolve conflicteffectively.17-2Learning Objectives3. Understand the nature of negotiation andwhy integrative bargaining is more effectivethan distributive negotiation.4. Describe ways in which managers canpromote integrative bargaining inorganizations17-3Organizational Conflict Organizational Conflict The discord that arises when goals, interests orvalues of different individuals or groups areincompatibleand those peopleblock or thwarteach others effortsto achieve theirobjectives.17-4The Effect of Conflict onOrganizational PerformanceFigure 17.117-5Types of ConflictFigure 17.217-6Types of ConflictIntragroup Conflict Conflict within agroup, team ordepartment17-7Sources of ConflictFigure 17.317-8Conflict Management StrategiesFunctional ConflictResolution This means handlingconflict by compromiseor collaboration betweenparties. These areeffective strategies. Ineffective strategiesinclude accommodation,avoidance andcompetition17-9Take a movie break If you have a HULU or NETFLIX subscription,watch The Offices Conflict Resolutionepisode (Season 2 Episode 21). Otherwise, watch the clips below: http://economicsoftheoffice.com/all/?id=18 http

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