CIS 500 Final Exam Chapter 6-14

Aug 25th, 2016
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CIS 500 Final Exam Chapter 6-14

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CIS 500 Final Exam Chapter 6-14Chapter: Chapter 06: E-Business and E-CommerceMultiple Choice1. When a user clicks on a malvertisement on a Web site, the ad will __________.a) release the latest malware to launch attacks on government agenciesb) redirect to and load a malicious Web site, which is a replica of the site the user was expectingc) download a cookie that tracks the users purchases and credit cardsd) all of the aboveAns: bDifficulty: EasySection Ref: Quick Look at Chapter 6AACSB:2. A service level agreement (SLA) is a legal written contract between a vendor and client inwhich the vendor guarantees __________.a) a maximum service chargeb) free upgrades for the length of the contractc) no defects and/or no riskd) a minimal level of serviceAns: dDifficulty: EasySection Ref: Chapter 6 opening caseAACSB:3. Effective e-business models and competitive strategies are developed by __________.a) vendors and service providersb) senior marketing managersc) managers from various functional areas, including marketing, IT, operations, logistics, andaccountingd) Web site designersAns: cDifficulty: MediumSection Ref: 6.1 E-Business Challenges and StrategiesAACSB:4. Online channels and connectivity support __________, which minimizes the limitations ofhaving to be physically present in a single location to collaborate or train.a) the e-business processb) telepresencec) communityd) self-serviceAns: bDifficulty: EasySection Ref: 6.1 E-B

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