Communucation document

May 11th, 2015
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Topic X Introductionto1CommunicationLEARNING OUTCOMESBy the end of this topic, you should be able to:1. Explain what is meant by the word communication in general;2. Identify the main elements in the communication process;3. Differentiate between oral and written communication;4. Highlight some basic tips on writing; and5. List the common pitfalls to avoid in written communication.X INTRODUCTIONThis topic gives you an overview of communication and introduces you to themain elements in the communication process. It also highlights the importance ofwriting clear, positive messages and offers you some basic tips and guidelines onthis form of communication so that you may become more proficient in the kindof writing needed at home as well as in the college and workplace. You will alsolearn about some of the common pitfalls which may impede the effectiveness ofwritten communication.1.1WHAT IS COMMUNICATION?Communication is a learned skill. However, while most people are born with thephysical ability to talk, not all can communicate well unless they make specialefforts to develop and refine this skill further. Very often, we take the ease withwhich we communicate with each other for granted, so much so that wesometimes forget how complex the communication process actually is.2X1.1.1TOPIC 1INTRODUCTION TO COMMUNICATIONElements in CommunicationHave you ever wondered why some people can communicate so well whileothers fail t

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