Leadership and Trust in Virtual Teams

May 12th, 2015
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Strayer University
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Assessment Instructions Consider the following scenario: 27-30 Slides You have been asked by executive leaders in your organization to use your experience and research to develop a training program for a group of newly-promoted middle-managers. This is a group of experienced and successful front-line supervisors who have been promoted, and now have front-line supervisors reporting to them. Almost all of the supervisors reporting directly to this group of middle-managers are located in centers across the United States. The middle-managers have very limited travel budgets and large areas to control, making in-person meetings very infrequent. Two areas you have been asked to specifically address in your training program are building trust and defining the principles of effective leadership. You have decided to approach the trust issue by identifying some of the behaviors that build trust and some of the behaviors that undermine trust.

Word Count: 2700
Showing Page: 1/29
EFFECTIVELEADERSHIP&TRUSTINVIRTUALTEAMSTRAININGPROGRAMTABLEOFCONTENTSIntroduction BehaviorsthatbuildtrustinVirtualTeams BehaviorsthatunderminetrustinVirtualTeams PrinciplesofEffectiveleadershipinVirtualTeams ReferencesINTRODUCTIONIntroductiontoVirtualTeamsLeadership Differencebetweenaleaderandamanager ImportanceofLeadershipinVirtualTeamsBEHAVIORSTHATBUILDTRUSTINVIRTUALTEAMSCommunications UnderstandingOrganizationalCulture FacilitatingRelationships FormationofSmallerTaskGroups EncouragingIdeasandSuggestions EmpoweringtheTeam ConsiderableTimeSpendingwithIndividualsCOMMUNICATIONSThecoreingredientofavirtualteamcommunicationisquality. Flowofinformationusingtechnologicalcommunicationaltoolsadheresstrongerinterpersonalrelationships. Easeandconsistencyincommunicationsimprovessharingabilityofthevirtualteammembersandtheytrusteachothermore. Managermustformulateachartofspeakingsharedlanguage. TuckerandPantelistudiedtheeighteengloballydistributedorganizationsandfoundoutthedifferencebetweenhightrustlevelandlowtrustlevelteams.Researchersinterviewedindividualswhohadexperienceinglobalvirtualworkingofmon

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