Business Operations Management IP2

May 14th, 2015
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Using the Library, the ISO website, and other Web resources, identify a situation where ISO 9000 standards have been employed to upgrade processes or software systems. • Identify the benefits of using ISO 9000. • Why it is critical for employees to stay in compliance as they perform specific tasks? • How would you handle an otherwise good manager who refuses to enforce the prescribed standardized processes?

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Business Operations Management IP2NameClassDateProfessorBusiness Operations Management IP2 The ISO 9000 is a set of standards established by the International Organization for Standardization in order to ensure the organization has good quality management systems that provide standards that will meet the operational needs of the organization and the companys customer base. These standards were established in 1987 and have gained global acceptance because the family of standards provided have become the trademark of the type of quality services and products being provided by the organization. The ISO 9000 purpose is to support global trade by providing a set of standards that are recognized and approved by professional industries across the globe. There are many benefits to the ISO 9000 series. First it provides the organization with a standardized means to organize and control the companys operations and provides for consistent dissemination of information. The ISO 9000 provides the organization with statistical analysis and data that assists the organization in improving their operational processes for organizations in both the public and private sectors. These standards can be applied to the small or large business and will be beneficial to any industry. ISO is a network of the national standards institutes that have been embraced by of 162 countries in the global community and in some countries the use of the ISO 9000 is

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