modelling document

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int. j. prod. res., 2002, vol. 40, no. 11, 25212546Modelling and analysis of business process reengineeringA. GUNASEKARAN{* and B. KOBU{Business process design and business process reengineering (BPR) dependcrucially on linking production procedures and organizational services to businessgoals and objectives. There is currently very little formula support for this kind ofreasoning as analytical tasks are usually carried out informally and individualdesign decisions are hard to relate to business objectives. If BPR is carried outwithout understanding the way it is done, then the most likely outcome would becontinuing less-than-satisfactory current practice and automating outdated processes. This kind of practice misses opportunities for innovation and rationalization. The modelling and analysis of business processes along with businessstrategies and organizational structures are essential to study the implicationsof BPR. In this paper, an attempt has been made to study the modelling, analysisand tools/techniques used for modelling of BPR with the help of a survey on therecently (19932000) employed methods and tools used for BPR modelling andanalysis. A framework for modelling and analysis, and guidelines for the selectionof tools/techniques of business process reengineering are presented.AcronymsABAABMAHPAIARENAATMBPRCAD/CAMCAECAMCASECBRCD-ROMCECIMConGologDEADMDSSActivity Based AnalysisActivity Based ManagementAnalytical Hierarchica

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