Total Quality Management

Feb 3rd, 2012
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Career Colleges of America - South Gate
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Discuss how a SWOT analysis might be used for identifying measures in a balanced scorecard. What types of questions might you ask?

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BSC is the strategic planning and implementation tool that assists the management in the process of achievingorganizational goals. It is a method that enables cooperation and synchronization in the business procedures. Typically Balanced scorecards consists of several fields, which lists the subject of interest and steps that would allow the company to reach highest results in listed fields.Balanced ScorecardAs you can see, there are four fields: financial, internal business procedures, learning and growth and customers. We will discuss each one of them in little more detail in order to giv

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