May 19th, 2015
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Advance Tech College
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Building a Technology Support TeamBUILDING A TECHNOLOGY SUPPORT TEAM Introduction A solid team of technology support individuals is important to a companys success and reputation for several reasons. The technology support staff is often the consumers first and last impression of a company. That is a huge responsibility to the technology support team members. In dealing with technology support a consumer builds an immediate opinion about the products and brands sold by a company. Consumers also develop an idea of how important they are as customers to a company. The most significant reason that a consumer calls the technology support department of a company in the first place is because they spent their hard earned money on a product that is no longer operating as it should. In general, this let down of sorts creates dissatisfaction in the consumer and so the technology sup

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