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A great deal of early-stage drug discovery has traditionally been carried out by universities and research institutions. Public funding accounts for 80% of the amount spent on basic research for new drugs and vaccines in the United States.[4]

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The Impact of Call Centre Outsourcing on the Caribbean and North AmericaCentennial CollegeGlobal Research and Analysis, Winter Patrick EllwoodFebruary 12, 2013Abstract:Many large industries have been outsourcing jobs to low costing regions for a number of years. Countries such as India have been continuously benefitting from this, as seen this year when Nokia fired a number of their workers in Finland in order for Indian IT firms to start doing the labour. In regards to the call centre industry, India has also benefitted from great economical growth. It is my aim to prove that Jamaica, being an affluent English speaking country with highly educated young individuals, is an excellent market for North American countries to take advantage of in outsourcing aspects of their jobs.ACS-Xerox has already established itself on the Jamaica island with offices in the tourist region of Montego Bay. Even the Canadian mobile company, Telus Mobility has employed a small, but significant number of Jamaicans, to carry out call centre customer cares services. With an increase in investments in the market from both the government of Jamaica and the private sector industry of Jamaica, this can become a very profitable industry for both Jamaica and Canada.Key Words: call centre, outsourcing, Jamaica, benefits, North AmericaIntroduction: In the text, Outsourcing and Insourcing in an International Context, Schniederjans et al stated,

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