A top material on financial_research

May 28th, 2015
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These clubs are the most recognizable part of many CRM strategies. Their short- and long-term effects on loyalty are not obvious, however. The aim of this article is to explore the effects of the customer club on customer relationships in telecommunications by presenting results from two qualitative studies, which are quantified and reported in terms of responses to the club. The results of this empirical study in a Swedish telecom company reveal that the majority of customer-club members do not perceive their membership as adding value or contributing to higher commitment and improved loyalty. Nev

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The Educational System of BeninIn this research, it was observed that earlier educational policies were geared among other things towards preparing students capable of manning the productive sector, the creation of a harmonious network with a rural and artisanal orientation so as to make education

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