Introduction of receivable management

May 28th, 2015
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Content theories of motivation: (internal factor that influencing motivation) • Moslows needs theory • Alderfer ERG (existence, relatedness, growth) • Mcllellands need (needs for achievement, affiliation and power) • Herzberg motivator-hygiene (characteristics of job dissatisfaction, salary, relations and work condition; and job satisfaction: achievement, recognition)

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Apuntes:Content theories of motivation: (internal factor that influencing motivation)Moslows needs theoryAlderfer ERG (existence, relatedness, growth)Mcllellands need (needs for achievement, affiliation and power)Herzberg motivator-hygiene (characteristics of job dissatisfaction, salary, relations and work condition; and job satisfaction: achievement, recognition)Process theory (identify the process that influence in motivation)Adams equity (fairness in social exchanges, inputs and outputs need to be in BALANCE)Organizational justice (distributive: distribution of resources and rewards; procedural: the procedure used to make decisions; interactional: when people feel fairly treated in the procedures)Vrooms expectancy theory (people motivated to produce valued outcomes)Goal setting theory (commitment to achieving a goal that individual is trying to accomplish)Job design: change the content of a specific job to improve the job satisfaction and performanceStrategies:Job rotation (rotate to another job)Job enlargement (variety)Job enrichment (more recognition, responsibility, etc)Performance mgmt: continuous improvement job performance with reinforcementsGoal setting: Determine a specific end resultLearning goalKnow about the org. goals and contribute to achieve.Steps for effective goal:1. Set goals2. Promote goal commitment3. Provide support and feedback (info about performance)Troubles of organizational feedback:1. Used to punish employe

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