(HPI641) Week 3 Beau Street Runners

Feb 3rd, 2012
Studypool Tutor
Grantham University
Course: Performance Improvement
Price: $25 USD

Tutor description

Beau Street Runners is a male dominated courier service of which is headquartered in the suburb of a megalopolis. Beau Street runners is noted to be made up of different levels of employees ranging from special agents to young first time employed types of individuals. The issues of which have presented themselves for this organization is not in standards being met but customer service. Customer service is the primary method in which jobs are granted to the organization and as of late, Beau Street Runners has had less than admirable customer service reviews. It is the purpose of this paper to recommend a low-tech training solution that Beau Street Runners could utilize to improve upon the areas needing improvement (i.e. customer service). It will be throughout the development of this low-tech training solution that certain elements such as cognitive issues, memory/attention factors and essential learning needs will be addressed. Grade: %100

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