The word production implies to us for all practical purposes as Creation of a Utility or Services.

May 29th, 2015
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Differentiation is a process by which a company distinguishes itself from its competitors and their offerings. The process includes adding a set of differentiators which are meaningful and adds value for the customer. The differences should be perceived by the customer as important, distinctive, superior and affordable. Nonetheless, they have to make the company’s offerings i.e. the products and services profitable. To derive competitive advantage the study of the processes to adapt innovations which should be of such nature as being pre-emptive is important. Here, we are not considering the situation of an entirely new product but those which are already contributing to the company revenues and the threat of competitors has to be met. According to Miland Lele (Miland M.Lele, Creating Strategic Leverage: New York, John Wiley 1992) companies have different potential in terms of manoeuvrability along with target market, place (channels), promotion and price. These are affected by the compa

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Master of Business Administration - MBA Semester IIMB0044 Production & Operations Management - 4 Credits(Book ID: B1133)Assignment Set- 1 (60 Marks)Note: Each Question carries 10 marks. Answer all the questions.1. Explain Quality Circles and its importance? Explain how CAD and CIM aid in reducing the concept to market time. Answer: Quality circle:-A quality circle is a group composed ofworkers, usually under the leadership of their supervisor (but they can elect a team leader), who are trained to identify, analyze and solve work-related problems and present their solutions tomanagementin order to improve the performance of the organization, and motivate and enrich the work of employees. When matured, true quality circles become self-managing, having gained the confidence of management.Kaoru Ishikawa is generally considered to have promoted the concept of Quality Circles. It is well known that he is the originator of fishbone diagrams to identify the root cause of any problem. The causes for the existence of a problem are classified as pertaining to the material, processes or method or any factor that goes into production. The matter is further investigated and pursued till the exact cause is determined. Quality circles use these principles in solving problems. The teams select projects selected on the above basis and implement actions to achieve improvement in the processes with a view to improve quality. Since these activities are carried

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