various stages involved in satisfying a customer’s need

May 29th, 2015
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When organizations are set up, they are generally small and a single manager may perform all the tasks mentioned above. As organization grows larger, the Stage 1 and Stage 5 activities are performed by the marketing team and the Stages 2, 3 and 4 are places under the production or operations manager. Marketing team identifies the customer’s need through market surveys and the interaction with the customers while production team produce the product or the services which will eventually satisfied those identified customer’s need.

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PRODUCTION MANAGEMENT BA (M) 631Question: Discuss the various stages involved in satisfying a customers need. Which of these stages form a part of production and operations management?Answer: The reason for existence of any organization is to fulfill the needs of the customer. Thes

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