TOTAL QUALITY MANAGEMENT

Jun 18th, 2015
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3. TQM- Total Quality Management is a management approach that originated in the 1950's and has steadily become more popular since the early 1980's.Total Quality is a description of the culture, attitude and organization of a company that strives to provide customers with products and services that satisfy their needs.

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Laboratory Manual for Physiological ChemistrySpring 2009Table of Contents2 Laboratory Rules2 and Guidelines2Handling Emergencies2Safety Regulations3 Introduction to Organic Compounds7Isolation of Chlorophyll and Carotenoid Pigments from Spinach26Chemical Properties of Aliphatic and Aromatic Alcohols34Oxidation and Structure of Carbonyl Compounds42Optical Isomers50Carbohydrates58Acid-Base Reactions with Carboxylic Acids and Esters64Synthesis of Aspirin69Synthesis & properties of Soap77Isolation and Characterization of Casein from Milk81Amylase: The Activity of an Enzyme87Interaction of UV Light with Matter93 Page intentionally blank.Laboratory Rulesand GuidelinesHandling EmergenciesWhile we will do everything possible to ensure a safe environment, accidents can occur. In case of the following emergencies, always inform the instructor and do the following:Burns - Flush with cool tap water.Chemicals in the eye - CALL FOR HELP. Force the eye open, flush with water for at least 20 minutes.Chemicals on the skin - Flush with water. Rinse acid spill with sodium hydrogen carbonate solution; bases with boric acid.Chemicals on your clothes -REMOVE YOUR CLOTHES. You do not want the chemicals to reach your skin.Clothing on fire - STOP-DROP-ROLL. Use a fire blanket or shower only if you are standing within arm's reach.Cut in skin - Rinse immediately with water. Inspect for glass. Get medical attention.Safety Regul

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