case study HotelManagement

Jun 18th, 2015
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Alabama State University
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This Is A Project Automation Of HotelManagement. It Is Aimed At Organizing andAutomation of the Process Related To HotelManagementThe Project Will Benefit The Hotel In Managing TheInformation Of Customers, Staff Members Of VariousDepartment And Some Of The Details Regarding To TheHotel. This Will Help To Maintain The Data Of TheHotel And Their Transaction On A Day To Day Basis. EXISTING SYSTEM The Current System Being Followed In the Hotel IsManual AND ITS FEATURES ARE: All The Processes Of This Management System AreDone Manually In The Form Of Paper Work AndThe Records Are Stored In The Registers.Customer, Equipment, Grocery Stock and OtherImportant Information Are Written On PaperBills Are Hand Written. Grocery and Equipment Stock Is ManuallyMaintained In Registers.

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PREFACEIt Gives You Immense Pleasure In Doing This CaseStudy On Hotel Management. The Reason Why I ChoseTo Do This Case Study Because Of The Importance OfHotel ManagementRole Played In TodaysInternational Trade & Human Relation.Prior To This Case Study I Only Had A Slight Idea OfWhat Are Hotel Management And Its Importance InModern Business World.CASE STUDYThis Is A Project Automation Of HotelManagement. It Is Aimed At Organizing andAutomation of the Process Related To HotelManagementThe Project Will Benefit The Hotel In Managing TheInformation Of Customers, Staff Members Of VariousDepartment And Some Of The Details Regarding To TheHotel. This Will Help To Maintain The Data Of TheHotel And Their Transaction On A Day To Day Basis.EXISTING SYSTEMThe Current System Being Followed In the Hotel IsManual AND ITS FEATURES ARE:All The Processes Of This Management System AreDone Manually In The Form Of Paper Work AndThe Records Are Stored In The Registers.Customer, Equipment, Grocery Stock and OtherImportant Information Are Written On PaperBills Are Hand Written.Grocery and Equipment Stock Is ManuallyMaintained In Registers.PROBLEM DEFINITION The Hotel Was Dealing With A Lot Of Data StoredIn Registers.2. Manual Dependency Slowed The Work.3. Frequent Errors in Calculations of Bills4. Stock Updating Of Food Material i.e. Grocery &Equipments5. According To The Demand Was Prone To Errors.6. Improper Guidance to the Customers7. Complaints by Customer Regar

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