Blackboard: The case for an updated Collaborative Learning SystemCynthia HernandezJose JimenezKelly KnowlesLauren O LearyEvelyn Olivas The University of Texas at El Paso Introduction Throughout the duration of attaining a college degree, students often find themselves facing many obstacles. While many of these challenges are unavoidable, technological services that are provided by the university should not be one of them. The collaborative learning system (CLS), Blackboard, that is used at the University of Texas at El Paso, creates an opportunity for students to connect with their peers and instructors outside of the classroom. Unfortunately, this system is not always up to par with the needs and expectations of the students and faculty. Our goal is to improve upon the faults of Blackboard, making it a stronger resource for both faculty and staff.History Blackboard was first founded in 1997 by Matthew Pittinsky and Michael Chasen. As educational advisors, both Pittinsky and Chasen set out to develop technical standards for online learning. Blackboard's vision was to provide a user friendly means by which college professors could put course information including: syllabi, reference sites, and study guides on the web (Bradford, Porciello, Balkon, & Backus, 2007). In 1998, Blackboard merged with a course management software provider called CourseInfo LLC. In the years that followed, Blackboard expanded by acquiring several other companies.