Management Strategy and Employee Relations

Jun 21st, 2015
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The University of Texas - Pan American
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The research is focused on the response of the Bank to changes in the financial sector which has been experiencing deregulation, increasing competition, technological innovation and an increasingly discriminating public (Morris, 1986). I

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IntroductionThis paper sets out to explore the development of Human Resource Management (HRM) in the Co-operative Bank. It briefly discusses the literature on management strategy and employee relations and the rise of Human Resource Management. An overview of employee relations in banking is given to set the scene for the developments in the Co-operative Bank. The case of the Co-operative Bank shows how the combination of product market change, and increasing recognition of the inadequacy of the old style approach to the management of labour led to the embracing of a more pro-active role to managing human resources. But HRM is not a once and for all matter of selecting an appropriate fit from a menu of HR strategies. It is more a continual process of shifting priorities and policies as the organisation adjusts to the stormy waves of the market environment. Like a ship setting a course, but adapting to the weather, organisations have to continually adjust to changing conditions.This research draws on a three year ESRC funded project. The researcher adopted a top-down, qualitative approach to the research, which allowed for the capture of strategic change, as this way was deemed the most appropriate method for examining the relationship between business strategy and the management of labour. Following the concept of methodological triangulation, interviews, documentary analysis and participant observation were combined to provide a fuller and more accurat

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